There are two ways to monitor participation: via the list of participants (“Participants” menu) and the history of notifications sent (“History” menu).
The list of participants is displayed in the order of registration to the study. The "Status" column indicates whether a participant is receiving notifications or not. You can toggle the status to disable notifications for a particular participant. The unique Samply ID is shown in the next column. The "Notification Token" column will show "OK" if the participant has allowed receiving notifications from the app, and "miss" if they have not. In the latter case, it is recommended to first allow notifications from the app Samply Research in the smartphone settings, and then leave and join the study again, so the token is correctly recorded. If a participant has left a study, the token will display "User left the study".
The "Entry Date" column shows the timestamp when the participant joined the study in the app. If you asked participants to enter a participant code and group while joining the study in the app, these will be displayed in the corresponding columns. Groups can also be added later in the "Groups" menu. Time preferences indicate whether participants entered a specific time when they would like to receive notifications in the app. However, the time preferences do not automatically affect notifications, so you have to adjust notifications manually. The timezone information is collected automatically from the participant's smartphone.
The link in the "Payout" column allows you to pay your participants using the payment system Stripe. To use it, participants should register their payable accounts with Stripe. The "Log" column displays links to the logs of the notifications sent to a particular participant. The "New Notification" column has links to the Notifications menu, where the participant's notifications can be scheduled. A participant can also be deleted by clicking the basket icon on the right-hand side of the table.
The “History” menu displays the time points for the following events of each notification:
When the notification was sent from the server.
When the user opened the online study by tapping on the notification.
When the user opened the notification within the mobile application.
When the user archived the notification message within the mobile application.
The title, message, and study URL for each notification are shown. If the user dismisses a notification, no event is triggered or recorded. Clicking on the user ID reveals the notification events filtered for that user. To further inspect and analyze their interactions with notifications, the history of all the participant’s events can be downloaded in the CSV format.